Communication and Presentation Skills

Holding Courageous Conversations

Talking is easy. Talking about difficult subjects is … difficult. And we tend to put off difficult tasks until they either go away or — all too often — until they become critical and even harder to deal with. In a business environment this can be disastrous.

However, there are techniques — listening, questioning, reading body language, managing emotions — that we can learn, making discussing difficult subjects easier while avoiding the pitfalls of procrastination. Whether you need to broach personal or business-related issues, you can learn to approach every conversation with courage.